Why our Clients want to work with us.
- Client: iMax Support, London
- Date: 2013-03-20
- Tags: CRM, Custom PHP application
- URL: http://www.imaxsupport.com
A call centre application with complete sales, CRM, and HR module.
A custom application made using PHP, MySQL with extensive use of AJAX tailored for the call centre industry. Modules include sales upload, CRM, multi level user management with attendance system, multi lingual, multi-location and many more.
- Multiple branches/companies/locations
- Multi level users/groups with permissions
- User details
- Attendance List with strict security (cheat proof)
- Salary report with auto calculation of Basic, TA, HRA, DA ect
- Compare agents performance side-by-side
- Log management
- Salary slip generate (pdf)
- Salary Rule (target rule, incentive rule, chargeback/refund rule, performance rule, TA rule ect)
- Comprehensive CRM module
- Graphs - Sales, Sale by Subscription Type, Net Sale vs Charge-Back vs Refund
- Newsletter Management
- and many more...